IMPORTANT - PLEASE READ BEFORE USE

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Number of questions: 15 Denise10 May 2021

How can I set the timer? The timer setting part is not flashing when I hold the reset button down. Is it broken?

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Olivia of manuals.co.uk i 18 December 2023

To set the timer on the Cat Mate C500, follow these steps: 1. Install the batteries: Remove the feeder lid and insert 3 x AA batteries following the orientation symbols marked inside the compartment. Replace the battery cover. 2. Set the clock: Press and hold the ADJ/SET button for 5 seconds until the hour figure starts to flash. Use the UP and DOWN arrow buttons to adjust the clock to the correct hour. Press ADJ/SET and the minute figure will flash. Adjust it using the UP and DOWN arrow buttons. Press ADJ/SET to save the setting. 3. Set the meal times: Press the UP or DOWN arrow buttons to move the highlight frame to the desired meal (e.g., MEAL 1). Press and hold the ADJ/SET button for 3 seconds until the hours for that meal start to flash. Set the hours using the UP and DOWN arrow buttons. Press ADJ/SET to save the setting. Repeat for any additional meals. 4. Test the feeder: Fill the required number of bowls with food, starting from bowl '1'. Insert two pre-frozen ice packs and align the '0' on the food bowl with the '0' on the base unit. Replace the feeder lid and place the unit in the desired position. The meal in bowl '1' will be served at the next programmed meal time.

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Post answer Sigrid 27 May 2022

Hello! Despite new batteries, the display does not work anymore. Do you have any ideas or do I have to return the Cat Mate?

View photoThis message has been automatically translated Same question Type your response here Add my comment Frank29 August 2022

The food compartment is twisted 45 degrees on the drive wheel, I shouldn't turn it by hand. How do I bring the drive wheel back into the correct position?

View photoThis message has been automatically translated Same question (6) Type your response here Add my comment Sabrina 20 December 2023

The automatic feeder opens between 2 bowls, as seen in the photo. What could be the reason for this?