ALERT: Informed Delivery services may be unavailable at times starting at 10 PM ET Thursday, April 18 until 2 AM ET Saturday, April 20 for system upgrades to improve your experience.
Use your personal or business USPS.com account or sign up for one today.
Protect your privacy and personal information by verifying your identity and address.
Look for mail and package updates via email, the online dashboard, or the USPS Mobile ® app.
After you set up and verify your account, go to your Informed Delivery settings to adjust your notification preferences:
Turn on package tracking notifications and you’ll automatically get text and/or email alerts with the status of your package and delivery details.
Schedule email reminders for important mailpieces: From your Daily Digest email, click "Set a Reminder" to get additional notifications for mail you don’t want to miss.
If you can't sign for a package in person, register your digital signature online, and we'll drop off your Signature Required package in your mailbox or preferred delivery location. 2
Now that you can automatically see the status of your packages in one place, it’s easier to manage deliveries from your Informed Delivery dashboard. You can:
Informed Delivery is a free service from USPS that shows you preview images of incoming mail, as well as status updates about your incoming and outbound packages. You can see those notifications in a morning Daily Digest email, or at any time via the dashboard from your phone, computer, or the USPS Mobile ® app. Informed Delivery also has other features that make tracking and receiving your packages easier and more convenient.
As mailpieces travel through the USPS ® network, they go through high-speed sorting machines, which take a picture of the front (the side with the address). Informed Delivery shows you grayscale images of those mailpieces arriving soon to your address. (You’ll also see color images of some things, like catalogs or magazines.) Informed Delivery will also show you the status of incoming and outbound packages.
Nothing: Informed Delivery is free to customers.
To register for Informed Delivery, USPS needs to verify your identity to ensure your security and privacy. If you can't verify your identity online, you can go to a USPS ® location that offers Identity Verification Services. See the Informed Delivery FAQ for more information.
Activation time may vary, but you will typically start getting notifications within 3 business days.
You'll only get mail preview notifications on days that you're getting mail. (You won't get them on Sundays or federal holidays, either.) Also, check your Email Opt-In settings to make sure your email notifications are turned on and are using the right email address. If you still aren't seeing any emails, please check your spam filter settings and make sure that you add the Informed Delivery email address to your email contacts: USPSInformeddelivery@email.informeddelivery.usps.com
Save time: Set up your permanent mail forwarding and update your Informed Delivery at the USPS Change of Address ® site.
You can always access our Email Support and FAQs links from the top of your dashboard.
If you’re a business interested in creating digital marketing campaigns integrated with your mail or packages, go to Informed Delivery for Business Mailers.
1. Images are only provided for letter-sized mailpieces that are processed through USPS's automated equipment. Mail and packages may not arrive the same day you get a notification—please allow several days for delivery. Back ^
2. You can use USPS Electronic Signature Online ® with Priority Mail Express ® , Signature Confirmation ™ , and insured items over $500. You'll still need to sign for other services that require signature upon delivery (like Registered Mail ® , Certified Mail ® , and Adult Signature Required). See USPS Electronic Signature Online for full details. Back ^
3. Not all packages are eligible; see USPS Delivery Instructions ® - The Basics for full details. Back ^
